Usually I'm not one to complain but I'm noticing more and more that Real Estate Agents are very difficult reach. For example, I had a couple in from NY and they wanted to see houses on Saturday. I called on 10 houses and only received ONE call back from an agent. Now I'm not saying that everyone should work on the weekend but I think follow up is very important in this industry.
Agents are the primary link and the routers of information for buyers and sellers. When an agent ignores phone calls or forgets to follow up it makes it difficult for the people who are interested in the properties. I really respect the professionals who are able to either return the call the same day or at the very least send an email or text message.
With the unlimited amount of technology and communication devices agents should respond as soon as calls come in. Once that number gets stored on a To-Do list or remains in the top 10 call list there's a good chance its going to be forgotten about.
Saturday, August 22, 2009
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